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Turn Your Front Office Into a Revenue Engine
Imagine every call answered, every billing task handled, and every patient scheduled—so you can focus on delivering care and growing your practice.
The Smart, Reliable, and Sustainable Way to Manage Your Front Office
Step 1: Gain Exclusive Access to
Pre-Vetted Virtual Front Office Professionals
Pre-Vetted Virtual Front Office Professionals
Stop wasting time sifting through unqualified resumes.
Our 3,500+ pre-vetted, U.S.-based dental front office pros are ready to step in and get to work.
Our marketplace gives you instant access to trained experts who specialize in:
Phone Support & Scheduling
Insurance Verification & Billing
Treatment Follow-Ups & Collections
Special Projects & Credentialing
Our 3,500+ pre-vetted, U.S.-based dental front office pros are ready to step in and get to work.
Our marketplace gives you instant access to trained experts who specialize in:
Phone Support & Scheduling
Insurance Verification & Billing
Treatment Follow-Ups & Collections
Special Projects & Credentialing
Step 2: White-Glove Matching
& Seamless Onboarding
& Seamless Onboarding
Tell us what you need—we’ll find the perfect match and provide you
with top candidates tailored to your practice. No hiring headaches. Just results.
with top candidates tailored to your practice. No hiring headaches. Just results.
Step 3: Stay in Control with
Performance & Productivity Technology
Performance & Productivity Technology
You get full transparency into your Virtual Front Office with:
Real-time messaging & remote access
Cloud-based phones with call monitoring
Daily productivity reports delivered straight to your inbox
HIPAA-compliant tools for secure patient data management
Scale Your PracticeReal-time messaging & remote access
Cloud-based phones with call monitoring
Daily productivity reports delivered straight to your inbox
HIPAA-compliant tools for secure patient data management
OFF-SITE SUPPORT
Off load time consuming or repetitive tasks, so you can focus on your to-do list!
Permanent, temp or contract work. Right size your staffing for exactly what your office needs - no more additional unnecessary overhead!
No payroll taxes or other benefits
Train and customize your team to fit your specific practice and team needs
P3 - Dental specific productivity and performance platform for your front desk team to track important data (More details below)
Training and quality assurance support available
Examples of off-site tasks your team can do:
Assistance answering phone
Insurance verification support
Billing/posting
Accounts receivable follow-up: insurance or patient
Hygiene recare or unscheduled treatment follow-up
Special project
Build your own!
Why P3?
Gain clarification on the productivity and effectiveness of your team
Use data to to improve performance at an individual and organizational level
Develop training curriculums based on needs
Inform salary increases and bonus structures
Ability to set measurable targets and goals
Reward progress based quantifiable outcomes
P3: PRODUCTIVITY AND PERFORMANCE PLATFORM (ONLY)
Track, Measure and Reward your Front Desk Team!
Swiss Monkey is excited to offer P3 - a dental specific HR performance product to help you capture and measure dental front desk productivity.
Track important data:
- Calls made
- Insurance claims sent
- Reservations saved
- Patient account follow-up
- Treatment reservations scheduled
- Hygiene reservations scheduled
Dr. Eric Stanley's Practice Transformation
Success Story: Island Smiles Dental Care, Maui
"We were having a hard time finding qualified candidates. We weren't hardly getting any qualified candidates at all, much less qualified." - Dr. Eric Stanley
From staffing struggles to multiple excellent candidates within days
Pre-trained professionals who immediately began handling patient communications
No more recruitment headaches, payroll complications, or benefit management
Customized support tailored specifically to Island Smiles Dental Care's unique needs
Continuous quality assurance ensuring exceptional patient interactions
The Swiss Monkey Difference - In Dr. Stanley's Words:
Swiss Monkey FAQ
Contact us to learn more today!
