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Turn Your Front Office Into a Revenue Engine

Imagine every call answered, every billing task handled, and every patient scheduled—so you can focus on delivering care and growing your practice.

The Smart, Reliable, and Sustainable Way
to Manage Your Front Office

Step 1: Gain Exclusive Access to Pre-Vetted Virtual Front Office Professionals

Stop wasting time sifting through unqualified resumes. Our 3,500+ pre-vetted, U.S.-based dental front office pros are ready to step in and get to work.

Our marketplace gives you instant access to trained experts who specialize in:
Phone Support & Scheduling
Insurance Verification & Billing
Treatment Follow-Ups & Collections
Special Projects & Credentialing

Step 2: White-Glove Matching & Seamless Onboarding

Tell us what you need—we’ll find the perfect match and provide you with top candidates tailored to your practice. No hiring headaches. Just results.
Phone Support & Scheduling
Insurance Verification & Billing
Treatment Follow-Ups & Collections
Special Projects & Credentialing

Step 3: Stay in Control with Performance & Productivity Technology

You get full transparency into your Virtual Front Office with:
Real-time messaging & remote access
Cloud-based phones with call monitoring
Daily productivity reports delivered straight to your inbox
HIPAA-compliant tools for secure patient data management
Why P3?
Gain clarification on the productivity and effectiveness of your team
Use data to to improve performance at an individual and organizational level
Develop training curriculums based on needs
Inform salary increases and bonus structures
Ability to set measurable targets and goals
Reward progress based quantifiable outcomes

P3: PRODUCTIVITY AND PERFORMANCE PLATFORM (ONLY)

Track, Measure and Reward your Front Desk Team!

Swiss Monkey is excited to offer P3 - a dental specific HR performance product to help you capture and measure dental front desk productivity.

Track important data:
  • Calls made
  • Insurance claims sent
  • Reservations saved
  • Patient account follow-up
  • Treatment reservations scheduled
  • Hygiene reservations scheduled

Dr. Eric Stanley's Practice Transformation

Success Story: Island Smiles Dental Care, Maui

"We were having a hard time finding qualified candidates. We weren't hardly getting any qualified candidates at all, much less qualified." - Dr. Eric Stanley
From staffing struggles to multiple excellent candidates within days
Pre-trained professionals who immediately began handling patient communications
No more recruitment headaches, payroll complications, or benefit management
Customized support tailored specifically to Island Smiles Dental Care's unique needs
Continuous quality assurance ensuring exceptional patient interactions
The Swiss Monkey Difference - In Dr. Stanley's Words:

Swiss Monkey FAQ

Why Should I Join the Swiss Monkey?

Staffing shortages can slow your practice down. 1 in 3 doctors experience a staffing change each year, and it can take up to 6 months to find, hire, and train a replacement.

The cost of turnover can exceed $15,000 per employee when you factor in:

  • Lost revenue from missed patient calls and scheduling gaps
  • Recruiting and training expenses
  • Decreased productivity as your team scrambles to cover admin tasks

Swiss Monkey is your staffing insurance plan. Just like liability and malpractice insurance protect your practice, Swiss Monkey minimizes front office disruptions, ensuring your business keeps running—no matter what.

  • Instant access to pre-vetted professionals—ready to step in when you need them
  • Faster hiring—connect with talent 2.5x faster than traditional recruiting
  • Seamless support—fill gaps without losing productivity
  • Recruiting assistance—expert help in finding the right team

With Swiss Monkey, staffing challenges won’t slow you down or drain your budget. Stay prepared, stay productive, and keep your practice thriving.

Can Swiss Monkey Run My Front Desk Remotely?

Yes! With Swiss Monkey’s Talent Network and Productivity Technology, your virtual professionals can:

  • Make and answer patient calls seamlessly
  • Message your in-house team in real time
  • Manage patient records securely
  • Track all activity with daily productivity reports

You maintain full transparency and control, just as you would with an in-office team—without the overhead costs.

How Do You Know It’s Time to Use Swiss Monkey?

You may need Swiss Monkey if:

  • Admin tasks are piling up and patient calls are being missed
  • Slow insurance reimbursements are impacting cash flow
  • Scheduling and patient follow-ups are falling through the cracks
  • Hiring and retention are draining your time and resources
  • You want a cost-effective way to scale your practice

With Swiss Monkey’s Talent Network, your practice runs smoother and more efficiently.