Ready to expand your team’s capacity?

Tap into the new world of work. Set up your practice to tap into the power of remote talent! Let Swiss Monkey provide the tools you need to effectively build an off-site team and then connect to an ecosystem of talent so you can focus on other things!

Off-Site Support/Remote Team Members

There’s great talent ready to assist you! Start building your team in just minutes! Check out process below! Build your team’s capacity by tapping into talent across the country – or even the world!

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Infrastructure and Technology Set-Up

We’ve put together a blueprint, best practices and technology toolkit just for you! We know that using off-site team members can be tricky, so let us help make sure it is done right! This infrastructure is key so that you can easily connect, communicate and manage your team members – wherever they may be. We know that you may be sending sensitive information across boundaries so we’ve worked hard to help ensure you have the infrastructure, resources and knowledge in place to allow your team members to communicate as securely as possible.


What’s next?

It’s time to recruit your team members! We can help! Once you’ve sent us the position details, we help promote, share and send you candidates! We know each team and position is different, so you can select which team member works best for you!

Once you’ve selected your team member, we help set up them up so they’re ready to get to work with your team! We offer our collaborative network important courses, resources and training that help them perform at their best so they can be ready to assist you! We bill hourly and invoice bi-monthly similar to payroll!  Ready to get started?


Happiness Promise

This platform is about helping your team operate at its best by connecting you to great talent. However, we know that sometimes that team member doesn’t work out or things happen. In these cases, we are hereto help you connect with another member that is better fit. Please contact our team so we can help you get back on track!

Looking for remote work?

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Why and when can you use off-site team members?

There are many scenarios when using an off-site team member makes sense. Check out some examples below used by our clients:

Phones are not being answered and on-site team is too busy doing other things
Tasks that take up too much time. Insurance verification is a good example. We know that hold times can be upwards of an hour! This is not a good use of your onsite team’s time. Use an off-site team member to get the information you need so you can do other tasks
Special projects like data inputting, data migration or credentialing
Your team is feeling overwhelmed and needs extra hands – even temporarily!
You need specialized support like billing or following up with claims
Interim support – Off-site team members can provide that temporary support perfect for vacation, longer term leaves or maternity coverage
Tasks that don’t need a full-time person. Tasks can include reservation reminders, hygiene recare calls or even unscheduled treatment follow-up
You don’t have the talent on-site to execute. For example, you may have someone new to the industry and you want to provide a more senior resource
You are looking for opportunities to reduce overhead. Hiring a specialized team member can help reduce the time it needs to get a task completed because of their singular focus
You need help producing more. Some offices use remote team members to help follow up with unscheduled patients like those due for recare appointments

Benefits of Using an Off-Site Team member

Allows your team to focus on in-office tasks and revenue generating work
No employee taxes or contracts
Creates redundancy and extra support where it’s needed
Ability to right-size the labor to the work that is need (e.g. avoid overstaffing when possible)
Allows you to tap into talent across the country or the world!


I've been looking for this service.I didn't want to hire someone full time but needed the extra hands.I love having someone do the things that are important but sometimes we just don't have time to do it in the office with everything going on.


I really love your company and what you have put together....It has given me the ability to focus on dentistry which I  really needed to do... Thank you again for providing such a great service!


I just wanted to give a shoutout to everyone on Swiss Monkey! I am very satisfied with the service. Your team is very talented and you can show that this can be done.


I would trust Swiss Monkey 100% to contact my patients. Your customer service skills are top notch and I know I can trust you with my patients!


Knowing what I know about Swiss Monkey and my experience with your team, how you handle yourselves, your professionalism, and your verbiage, I trust your team 100% to do recare for my office.


Thank you for all your support. Your team really helped us recover from the pandemic and also made us stronger overall. You are awesome.


Now that we are using Swiss Monkey's Dental Concierge Desk services we are seeing more new patients. Even more than we were getting previously with a new patient coordinator in house!


Swiss Monkey has been so helpful in finding us an associate and specialist. It's a great resource for any practice looking for an extra and experienced hand when it comes to staffing.


Thank you for being professional & having such a positive attitude & really being on top of your game. You have been the best of any of the people we have worked with. I can't thank you enough for being there because it's just such a void in our field.


We could not be happier. All of the ladies at Swiss Monkey are so wonderful. They have been so awesome in finding us our last 3 employees. I would highly recommend them to everyone.


Knowing what I know about Swiss Monkey and my experience with your team, how you handle yourselves, your professionalism and your verbiage, I trust your team 100 percent to do recare for my office.


It's hard to put into words how extremely happy and satisfied I am. They helped me find two new team members for positions that I was attempting to fill for months! Their attention to detail, personal touch,and expertise is so rare in the world today!