You Have Enough to Straighten. Your Front Office Shouldn't Be One of Them.
Running an orthodontic practice means managing long-term patient relationships, complex financial arrangements, and a referral pipeline that lives and dies by your reputation. Swiss Monkey connects you with independent front office professionals who understand orthodontic workflows — FSA and HSA management, adjustment scheduling, treatment coordination. Post free, choose who you hire, set your KPIs, and get Productivity Reports submitted after every shift — available in your inbox and on your platform. No contracts. Pay only when work is done.
Your Orthodontics Practice Needs the Right Front Office Personality and Skills. We Found Them for You.
Hiring the right front office person has always been expensive, slow, and unpredictable. Swiss Monkey was built to fix all of that.
Our patients are with us for years. The relationship matters. I needed someone who understood that — not just someone who could answer a phone. Swiss Monkey gave me the ability to set that standard myself and find someone who actually met it.
— Orthodontist, California
Choose the Exact Support Your Practice Needs Right Now
You decide the task. You decide the schedule. Swiss Monkey finds the right person. Whether you need a few hours a week or full-time coverage, an ongoing role or a one-time project, a vacancy filled or a busy season supported — the scope is entirely yours to define. Here are some common examples of what can be taken off it:
I scaled up during our back-to-school rush and pulled back in January. No paperwork, no awkward conversations. The Productivity Reports kept me informed the whole time.
— Orthodontist, Georgia
From Posted to Productive
Common Questions Orthodontics Practice Owners Ask
You share what your practice needs and qualified independent professionals bid to your position. You review, interview on your own terms, and choose who fits your practice and standards. Once you engage and activate your access plan, Swiss Monkey's accountability structure supports the relationship from day one — KPI setting, time tracking, and a Productivity Report submitted after every shift, available in your inbox and on your platform.
Every practice is different — and Swiss Monkey is built around that reality. The platform gives you the flexibility to define what the right fit looks like for yours. You set the criteria that matter most to you when you post. You conduct your own interviews, ask the questions that reflect your practice's culture and working style, and establish your expectations before anyone starts. You decide how you want the work done, what the patient experience should feel like, and what standards your front office needs to uphold. Swiss Monkey does not define that for you — it gives you the tools to find someone who meets your standard, and the visibility to confirm they are delivering once they start. Optional identity verification and background screening are also available through trusted third-party providers if you want additional information to support your decision
Yes. There are no long-term contracts and no forced minimums. You can scale up, scale back, pause, or end an engagement at any time. If you need to move to a different professional, the platform makes that straightforward — typically within 24 to 72 hours. Swiss Monkey was designed around the reality that practices change, and your support should be able to change with them.
Yes. When you post your position, you describe the specific billing experience your practice requires — and the professionals who apply have read every word of it. You review their backgrounds, ask the right questions, and choose with confidence. When you describe what you need clearly, you give the right professionals the information to self-select. The selection is always yours to make.
You define what success looks like before the engagement begins — appointments managed, reminders sent, lapsed patients contacted. After every shift, your professional submits a Productivity Report showing exactly what was done against those targets — available in your inbox and on your platform. You stay informed without having to chase anyone down.
These are some of the most common questions we hear. For a full list of answers covering pricing, contracts, compliance, and more, visit our FAQ page: swissmonkey.io/swiss-monkey-faq